About Us

About Lorien Maison

At Lorien Maison, we believe getting dressed should feel simple, elegant and effortless.

Founded in 2025, Lorien Maison is an online womenswear store focused on feminine pieces designed for everyday wear.

Our collections are selected with an emphasis on clean silhouettes, refined details, versatile colours and styles that can be worn across different occasions and seasons.

Rather than following every passing trend, we look for pieces that feel timeless, wearable and easy to incorporate into your wardrobe.

How We Operate

We believe customers should have clear information about who operates the store and how their orders are handled.

Lorien Maison is operated by WHESANTOS, LLC, with its business address in Miami, Florida, United States.

Our online store serves customers in Australia, and all prices are displayed and charged in Australian Dollars (AUD).

Our Products & Fulfilment

Lorien Maison works with selected apparel manufacturers and suppliers to offer our collections.

We do not manufacture the garments ourselves. Products are sourced from our supply partners and orders are prepared and dispatched through our fulfilment facility in Guangdong, China.

We provide this information openly so customers can understand how their purchase is handled before placing an order.

Delivery

Orders normally go through two stages:

Processing: 1–3 business days
Your order is prepared, checked and packed for dispatch.

Transit: 2–5 business days
After dispatch, delivery normally takes approximately 2–5 business days.

Total estimated delivery time: approximately 3–8 business days from the date of purchase.

Business days are Monday to Friday, excluding public holidays.

Occasional delays may occur because of carrier disruptions, public holidays, weather, customs procedures or other circumstances outside our reasonable control.

Australian Customers

We sell directly to consumers in Australia and respect applicable consumer protections, including rights that may apply under the Australian Consumer Law.

If a product is faulty, unsafe, incorrect, significantly different from its description or otherwise does not meet applicable consumer guarantees, you may be entitled to an appropriate remedy.

Nothing in our store policies is intended to exclude or restrict any consumer right that cannot legally be excluded.