Contact Us

We are here to help with orders, delivery, returns and product questions.

Email: contact@lorienmaison.com

Phone: +1 505 305 5717 (international line, United States)

Support hours: Monday to Friday, 8:00 AM – 5:00 PM (AEST)

Response time: within 24 business hours

Email is the fastest way to reach us and is recommended for customers

in Australia.

WHO WE ARE

Lorien Maison is an online womenswear retailer operated by Izu Dk Growth LLC,

a company registered in the State of New Mexico, United States

(registration number 0008053777).

We are not an Australian-registered entity. We sell and ship exclusively

to customers in Australia, with all prices displayed and charged in

Australian Dollars (AUD).

Registered business address:

1029 Mountain Rd Pl NE, Albuquerque, NM 87110, United States

Fulfilment warehouse:

Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China

Please note: this address is for reference only. Do not send returns to

either address without prior written approval from our support team.

YOUR RIGHTS

As we sell to consumers in Australia, your purchase is protected by the

Australian Consumer Law. Nothing on this website excludes, restricts or

modifies any consumer guarantee, right or remedy available to you under

the Australian Consumer Law.